Great Interview Tool!!
I used my Amazon chime for interviews with Amazon. It is the best interview application for amazon interviews. It's fast and …
Starting at $0 per minute
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What is Amazon Chime?
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
Recent Reviews
Popular Features
- High quality audio (25)8.484%
- Desktop sharing (24)8.181%
- Meeting initiation (23)8.181%
- High quality video (25)7.676%
Pricing
Business Calling - Inbound
$0.002216
Cloud
per minute
Business Calling - Phone Numbers
$1
Cloud
per number per month, US Only
Meetings - Pro
$3
Cloud
*per user per day
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://aws.amazon.com/chime/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Transform your contact center with Conversational AI and Real-time Call Analytics
YouTube
Working Together, Simplified with Amazon Chime - 2017 AWS Online Tech Talks
YouTube
Amazon Chime - First Look
YouTube
Amazon Chime Demo
YouTube
Introducing Amazon Chime Meetings App for Slack
YouTube
Building Real-Time Audio and Video Calling in Your Applications with the Amazon Chime SDK
YouTube
Features
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Product Details
- About
- Tech Details
- FAQs
What is Amazon Chime?
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
As part of Amazon Chime, Amazon Chime Voice Connector is a service that carries voice traffic over the internet and scales to meet capacity needs. This allows users to eliminate fixed telephone network costs and simplify their voice network administration by transitioning it to the AWS Cloud.
Key Features
Amazon Chime call me: With Amazon Chime call me, users simply enter their
phone number in the web application and answer the incoming call to join a
meeting.
Join Meetings with Alexa: Users can simply say “Alexa, start my meeting”, and Alexa gets the meeting started using Alexa for Business’s functionality with Amazon Chime.
Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms.
Chat Bots: Users can create custom chat bots in chat rooms. Participants can interact directly with chat bots to provide access to corporate applications and information, and to automate common tasks.
Switch Between Devices: From the Chime application, users can switch active calls between mobile and desktop devices without interrupting the conversation.
Amazon Chime Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
Reviewers rate User authentication and Confidential attendee list highest, with a score of 8.6.
The most common users of Amazon Chime are from Mid-sized Companies (51-1,000 employees).
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September 28, 2021
Great Interview Tool!!
I used my Amazon chime for interviews with Amazon. It is the best interview application for amazon interviews. It's fast and user-friendly.
There are about 100 employees in my department and the good thing of amazon chime is it can allow 250 people in the meeting so all the employees can join at once if needed. We record all the meetings and audio quality is good.
We join the meeting with just a simple click which is pretty easy.
Also, the best thing of chime is it's compatible with slack. W also use slack for meetings and chat and through Slack we can host the chime meetings.
There are about 100 employees in my department and the good thing of amazon chime is it can allow 250 people in the meeting so all the employees can join at once if needed. We record all the meetings and audio quality is good.
We join the meeting with just a simple click which is pretty easy.
Also, the best thing of chime is it's compatible with slack. W also use slack for meetings and chat and through Slack we can host the chime meetings.
- Video calling
- Audio is good
- Very fast
- User friendly.
- Graphical interface.
- Try to make it more user friendly.
- User interface.
June 04, 2021
Amazon Chime Review
Amazon Chime is a great platform for video call and conferences, we are using it in our organization for the same. We schedule classes and daily meeting on it. It is pretty similar to zoom we shifted to amazon chime just for cost cutting, zoom is a bit expensive in comparison to chime. Every feature which is required for a conferencing tool, whether it's screen sharing or file sharing is available on this platform.
- It is a cost effective solution for your daily meetings.
- Easy User interface
- Its new in the market and less people know about it so its difficult for a new user to logged into it for the first time
In our organization, we use Amazon Chime for conducting online audio and video conferences. Basis on a client recommendation, we started using Amazon Chime in only one department, and other departments use other conferencing apps. With [Amazon] Chime, business communication including client calls, internal meetings has become easy, more secure, and cost effective. It gives you an option to do IM, personalize a meeting link, instantly start a meeting or scheduling a meeting at a later time within your organization and outside the organization users via desktop app, web app, and mobile app. Amazon voice focus (noise suppression) features, screen sharing, Background blur, audio, and video quality works fine and up to expectation.
- Noise suppression and Background blur
- Screen share and IM chat
- Audio and video quality
- Collaboration on chat and file sharing of up to 50MB
- Separate chat rooms and you can add a chat bot in a chat room
- User interface look and feel can be improved
- Live captioning
- Transcripts for recording meetings can be generated
- More emoji could be added
May 30, 2021
Not so user friendly but Cost effective solution
We used Amazon Chime with our teleconferences, most of the time with external clients. It is not widely used across the whole org but by a few departments.
- Cost effective
- Easy integration with other calendar like Gmail
- Setup is easy
- No need to download desktop application
- Mobile app is available
- Not user friendly .Some options are confusing sometimes.
- Look and feel is not so catchy
- Only basic features are available in web version
May 24, 2021
Amazon Chime - Perfect, except by update process
We use it to connect basically to AWS Team and AWS Partners. It's solving a communication preference of use Amazon Chime as [a] primary communication option with these companies, but it's not exactly a business problem, it's just the fastest option. It's being used by some departments, like IT and others.
- Audio/video settings
- Mute other people
- Schedule management
- Constantly being updated
- Need to be opened to start/complete the update process
- It opens the main window over others, to update
April 26, 2021
Great application for collaborating
We use Amazon Chime for communicating with the teams internally as well as having meetings with Aws consultants. The software is great tool for collaborating the designs and techniques which can be used to speed up the process. It helps in managing meetings effortlessly and also let you know who accepted it or will be late for the meeting.
- Scheduling meeting effortlessly
- Integrates well with calendar
- great tool for collaboration
- support on different browsers
- takes a bit to load
- Screen sharing sometimes lag
February 04, 2021
Great product features and reliability
We implemented Amazon Chime as a way for our sales team to record calls, re-listen to for personal sales training and improvement, and running product demos.
- Connectivity reliability was a key buying factor for my organization.
- We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
- Implementation across our organization was a quick turnaround due to good customer service from the supplier.
- I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
- In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
August 23, 2020
Reinvent Conference Calling with Chime
Amazon Chime was introduced in our team as a collaborative tool for conducting meetings over audio/video calls, chats, sharing files, and even meet with folks outside our organization. It is still in beta mode but it has helped a lot in making the increased virtual conversations happen real fast. It is lightweight and helps erase the problem of loading times as well as having more than a stipulated number of people on board at one time.
- Pay for only what is used. No long term contracts or upfront payments, comes with a basic feature also which is free of charge which was used in initial testing phases.
- Unlimited person to person connects—screen share, call, file share, remote control.
- Tight security management, user control, and admin reporting.
- Integration with Okta for MFA.
- Not many, pricing is something that is complex to understand as it has different prices for different types of features.
October 25, 2019
Amazon Chime is great!
We use Amazon Chime to host and attend meetings across our organization. The ability to have a call-in number for those that have sub-par internet access is nice. It allows our multi-location enterprise to keep in communication across several departments. It lets our remote workforce keep in touch with the local headquarters and with their co-workers both within and outside of the country.
- The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
- Using Chime as an instant messaging app between our workforce is extremely helpful.
- It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
- Most organizations seem to use different applications and Chime isn't one of the major players yet. Therefore, it is difficult using it across companies.
- The application seems a little "heavy" when using video. Maybe a little redesign might help.
- The contact list should be integrated into Outlook.
February 13, 2019
Amazon Chime. Industry Leading Name.. Product Potential!
Currently, our organization is very dependant upon AWS Web Services. In this dependency, we also subscribe to enterprise support for all our web service needs. With this, we host and take part in many weekly and monthly conference calls and support meetings using Chime as required by Amazon. This conferencing solution is only used by our IT departments and PMO. The one problem this does solve for us is allowing ease of use and contact with the Amazon AWS team. Amazon Chime is not our organizational wide system, as we use Microsoft Teams and WebEx.
- The one thing Amazon Chime has going for it is it is backed by its top tier web services platform. Amazon Chime may not have the market share yet, but it has the visibility and commitment from its development teams to be a mainstay in conferencing for the foreseeable future.
- Amazon Chime offered a very easy to use interface that is friendly not only through the desktop application but the web and mobile interfaces.
- Amazon Chime offers a variety of ways to allow first-time users to join meetings. Either through standard invites and meeting ID's etc. It is easy to get new people, customers or first time/one time users involved, collaborating and contributing.
- Amazon Chime does have a feature to chat within the conference room with the audience but does not offer the function to select a specific user and private chat them. This could pose some issues when trying to ask questions to the presenter but not wanting it to be public. If this function exists, it's not easily identified.
- It would be very beneficial for Amazon Chime to be an industry leader in allowing cross-platform integration without full software downloads. It would be nice to be able to see one of these major companies allow to join through any platform such as Microsoft Teams, Slack, WebEx etc.
- Amazon Chime could afford to develop some additional plugins to allow users to quickly escalate into a conference. Such as Teams plugin or connector, Microsoft Outlook or even apple!
December 17, 2018
AWS Chime has the right sound
We are currently developing AWS Chime to offer to our business customers as a video conferencing solution for their companies. AWS Chime is an easy turn key product if you are not including an AD, running reports or need to customize in any way. Most SMB will want to include an AD for easy management of subscribers, that is something that takes more development on the back side.
- Cost-effective
- Easy to set up
- Easy to use
- Needs voicemail
- Easier deployment for customers who need to include their AD
We received a professional subscription to Amazon Chime when we signed up for phone service through Vonage. We have two offices - one in Denver and Cincinnati - so we use the video conferencing service to hold team meetings across the offices. We also use the corresponding conference line as our primary office conference line. It allows us to stay connected to each other, as well as to hold reliable conference calls with multiple participants.
- Great call quality! The conference line is crystal clear.
- Strong video quality. We've never had problems with the video conference feed cutting out.
- The app is pretty user friendly and easy to use.
- Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
- More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
- You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
- The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
- No built-in screen sharing capabilities.